Too often, parents and teachers try to force kids to apologize and forgive. But research suggests there’s a better way that ...

Whose P.R.-purposed apology was worse? Al Franken’s or Louis C.K.’s? The Equifax C.E.O.’s (for a cybersecurity breach) or Papa John’s (for a racial slur)? Awkwafina’s (for cultural appropriation) or ...