SUNNYVALE, Calif.--(BUSINESS WIRE)--Ooma, Inc., a smart communications platform for businesses and consumers, today announced it has added Call Analytics and other advanced features to Ooma Office, ...

Forbes contributors publish independent expert analyses and insights. I write about the economics of AI. Working in a call center is no walk in the park. Agents deal with a constant influx of calls, ...

The touted Direct-to-Cell service from SpaceX's Starlink and T-Mobile successfully demonstrated its first video call feat, following its massive work towards making this experience a reality for all.