Fin artificial intelligence customer agent beyond customer support for the first time, positioning it as a sales assistant ...

RTI has announced new video intercom support for select RTI controllers and third-party intercom-enabled devices. Ideal for front door access, security gates, intra-office, and room-to-room ...

SAN FRANCISCO--(BUSINESS WIRE)--Dialpad Inc., the industry leader in AI-powered communication and collaboration, today announced it has joined the Intercom App Partner Program to bring sales and ...

Intercom today launched the Conversational Support Funnel, a holistic framework for delivering and scaling modern, next-generation customer support through a messenger-first experience. The ...

Intercom, a customer communications platform, launched two new tools — Surveys and Switch — that focus on delivering better customer service. In addition, the company released a next-generation ...

Todd Pruzan, HBR: Welcome to the HBR Video Quick Take. I’m Todd Pruzan, Senior Editor for Research and Special Projects at Harvard Business Review. For customer service operations today, artificial ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More A new study from Intercom shows the stakes are high for customer support ...

Intercom helps internet businesses communicate with their customers, personally, at scale. Co-founded by Eoghan McCabe, Des Traynor, Ciaran Lee, and David Barrett in 2011, Intercom has raised $66M in ...

Redmond, Wash. – September 3, 2020 – Aiphone, the leading international manufacturer of intercom and security communication products, is introducing the IX Simple Support Tool, an abbreviation of the ...