Latest release incorporates the joining of multiple technicians to a session, simplified uninstall and upgrade controls for unattended sessions, improved relay service. Elsinore Technologies ...

In this episode of eSpeaks, Jennifer Margles, Director of Product Management at BMC Software, discusses the transition from traditional job scheduling to the era of the autonomous enterprise. eSpeaks’ ...

ConnectWise warned customers to patch their ScreenConnect servers immediately against a maximum severity flaw that can be used in remote code execution (RCE) attacks. This security bug is due to an ...

It’s estimated that between 25 and 30% of the U.S. workforce will likely work from home one or more days a week in 2023 and beyond. This means tech support and help desk workers, many of whom may also ...