Adobe Acrobat Pro is provided automatically to all faculty at UB. Staff with a work need may request approval for getting Adobe Acrobat Pro through their Departmental IT Staff.

(TNS) — GALESBURG, ILL. — Soon Galesburg, Ill., residents will be able to submit service requests to the city via the Internet. In a 5-0 vote — Aldermen Russell Fleming, Ward 3, and Jeremy Karlin, ...

What is ITSM (IT service management)? Your email has been sent This ITSM guide covers how IT service management evolved from ITIL, along with an overview of the ITIL life cycle and the many IT service ...

The concept of software as a service (SaaS) took hold at a time when IT executives were getting supremely fed up with the ballooning costs of packaged enterprise software. Not only did they have to ...

The managed service provides managed laptop computers to staff in a secure, systematically managed, and supported environment. This service is available to all staff that have been migrated to the ITS ...