CINCINNATI--(BUSINESS WIRE)--When Fifth Third launched its mobile app virtual assistant Jeanie in May of 2020 she had the ability to understand 35 different customer intents – what they are asking for ...

INDIANAPOLIS--(BUSINESS WIRE)--Elevance Health announced today that it expanded access of its Virtual Assistant, a digital experience designed to help members easily access information, understand ...

Digital experience delivers clear, personalized guidance to simplify care navigation and improve engagement “At Elevance Health, the member experience is at the heart of everything we do,” said Anita ...

Digital experience delivers clear, personalized guidance to simplify care navigation and improve engagement INDIANAPOLIS--(BUSINESS WIRE)-- Elevance Health (ELV) announced today that it expanded ...

In 2012, Craig Goodliffe needed an assistant to help him run his real estate and consulting businesses in Ogden, Utah. He posted a local ad for the job, but got a reply from a woman, Daphne, in the ...

The landscape of the legal industry is changing rapidly. Like most industries in the digital age, the legal profession seeks new and innovative ways to streamline operations and provide the best ...

Every day, we're seeing the widespread impacts of the globe’s supply chain issues. Labor disruptions, inflation, and the continuing effects of COVID-19 combine with geopolitical issues affecting ...

Small business owners often rely on freelancers or virtual assistants for task-based work, but you need to invest in higher-skilled talent and hire someone who can actually help you grow your business ...

Wells Fargo is developing a virtual assistant to help it convert more retail banking customers into digital users, CNBC has learned. The assistant, named Fargo, will be able to execute tasks including ...