Customer-facing chatbots have already become a presence in some of the most common interactions within our daily lives, from Walmart using AI to help associates on the floor to Tractor Supply sales ...

The Federal Trade Commission (FTC) can now go after scammers posing as tech support providers even if it's the consumer who called them up. It has just approved amendments to its Telemarketing Sales ...

Call for Help: The Best PC, Phone, and Tablet Brands for Tech Support Not everyone is comfortable troubleshooting or fixing the devices they own. If tech support and repair options are a consideration ...

Tech support scammers are modern-day con artists, preying on our deepest technological fears and vulnerabilities. Tammy of Flagler Beach, Florida, recently reached out to us with a concerning email: ...

MINNEAPOLIS--(BUSINESS WIRE)--Ever wish you had a team of experts on hand to help with all your tech support needs? Well, now you do. Best Buy’s new Totaltech membership program will be available ...

If you stay on the internet long enough, you are bound to come across browser pop-ups. While many of them are just annoying, ranging from advertisements and paywall restrictions to requests to disable ...

In an industry where women continue to challenges, tech entrepreneurship requires resilience, innovation, and financial acumen. However, despite the growing number of women stepping into tech ...

Lenovo comes in second. Dell, HP, and Lenovo’s tech support scores all drop from last year. The same is true for repairs, though Dell’s score is only down a tenth of a point. Of the big three Windows ...

If your home devices are over a decade old, they may be in danger of losing support permanently. Here's what you should do if that happens. Tyler has worked on, lived with and tested all types of ...