New research in Contemporary Economic Policy reveals that generative artificial intelligence tools like GitHub Copilot may lead to more, not fewer, jobs in the software engineering workforce. By ...

Artificial intelligence is poised to revolutionize how Wall Street works and eliminate some jobs. Goldman Sachs is gearing up to roll out AI tech to its workforce as soon as next year. Here's how CEO ...

Facing margin pressures, increased industry regulations and the need to enhance guest satisfaction to drive traffic, restaurant operators and executives from Pizza Hut, HMSHost and Stacked Restaurants ...

Many contact center agents come, and then they go. It’s the nature of the role, especially for staff positions —job satisfaction is elusive and the work experience not to agents’ liking. For their ...

Soon, there will be job websites with posts that only AI agents can apply for. 2025 will be the year AI colleagues enter our lives. But which company will provide these AI workers? To find out, let’s ...

Following a one-year pilot project to explore the use of ChatGPT, Pennsylvania is ready to deploy AI tools to thousands of ...

Historically Black colleges and universities (HBCUs) are crucial in educating and preparing students for technical careers. Since Cheyney University became the first accredited historically Black ...

WorkJam has added two new features to its platform: an AI chatbot and a “Live Streaming” video tool — both designed to enhance communication and streamline operations as well as “empower businesses ...

Gigwalk, a mobile work marketplace that pairs businesses with workforces, announced a new suite of mobile work tools designed to help companies manage and scale local workforces, create mobile work ...

Ascend Learning, a healthcare technology company, announced it has acquired Laudio, a healthcare management platform. The companies said Laudio will "enhance Ascend's suite of workforce management ...

Career tools, coaching, and workshops to support Utahns in the job market. Utah’s Department of Workforce Services offers job seekers a robust suite of tools—from resume help and interview prep to ...

Inefficient tools, unhappy staff members, a shortage of workers, compliance concerns and soaring costs. Those workforce and operational challenges are a recipe for operational disarray for the ...